employee shout out

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real guests raving about our performance family members!

“Came here under a reservation for a party of 15. Keith waited on us solo and did amazing job! Happy hour specials were on point too! From 3-7pm and 9-10:30pm Monday through Friday, they offer a good selection of beer, wine, cocktails, pizza, and shared plates at almost half off! Atmosphere is kinda loud if it's busy. And crowded. But the staff is accomodating, friendly and on top of things. Service is fast. Especially for our large group, I was impressed by how fast the food came out. I had the sliders. They happened to be in happy hour special. They were ok. I wouldn't order them the next time I visited. But I heard from my colleagues that the pizza was amazballs. So I think I'll go that route next. Everything else was perfect! Thanks Keith! For making our team dinner so special.” - Casey K. (mbpq, 10/16/19)

“Stumbled across Matchbox after wondering around the Mall. Had a very nice meal with excellent service from Maurice. Maurice was very attentive but never intrusive. Chicken wings were very tasty and my colleague thoroughly enjoyed his burger, especially the very fresh avocado. Highly recommend!” - Tom S. (mbpq, 10/15/19)

“Last Sunday, my wife and I went to the Matchbox on Rockville Pike for brunch. Our waiter was James. If only all the waiters who have ever served us were like him! Courteous, friendly, attentive, efficient, helpful, responsive; these words all describe his service. But James projected an additional quality, one we have found mostly in waiters in European restaurants: pride. By that I don't mean haughty or aloof. Rather a dignity that indicated he found his job a both a noble profession and a source of deep satisfaction to him. My wife and I remarked on leaving that we were sure to come back, not only for the good food and warm,friendly atmosphere, but in hopes of meeting James again. He's a great guy and a wonderful server.” - Brian Sullivan (mbrv, 10/9/19)

“I had a FANTASTIC experience during lunch yesterday when I came in to eat. I asked the bartender, Olivia, if she knew anything about the area as far as apartment complexes and where to live. I’m in town for the weekend trying to find last minute housing and since she didn’t live in the area, she asked one of the servers, Conlan, if he had any information for me. He had some down time between tables and went around to all the other servers asking for what housing options they knew about in the area. He wrote out an entire list and gave it to me even with pricing and it was SO helpful.
On top of this experience, I also really appreciated the environment and friendliness of all the servers I saw. It was obvious to me that the FOH and BOH have great relationships and I loved seeing everyone interact in such a family oriented way. Once I move to the area, I’ll definitely be back to eat here again!”
- Erin Kelly (mbss, 10/6/19)

“I just wanted to send a quick note to commend our server Kimberly S at Silver Spring today. We sat on the patio and had wonderful time. She did an excellent job and was very attentive.” - Bren Foles (mbss, 9/29/19)

“So my wife and I decided after a long day at the doctors to go out for dinner on the way home, with our very tired 6 year old son. We live in Del Ray and were coming from DC. needless to say I suggested Matchbox, easy to get there from where we were coming. we were greeted and sat in a booth overlooking the front street. Our server Lulu greeted us.....and you thought this was going to be a complaint, well it isn't. She was awesome. She read the table, realized that our 6 year old was tired and sick, and most importantly she made our long day end on a happy note. This business is not easy, I should know since I am the Food and Beverage Director at Washington Golf and Country Club. I have been in this business for 32 years and I have seen my fair share of complaints, rude staff, and uninspired food. Lulu should be commended for her service. Its not everyday that we hit one out of the park but this past Sunday night she did and we will always remember to ask for her should we be in the area to eat.” - Joseph Radigan (mbpc, 9/29/19)

“Local resident to the area and really enjoy having this location so close. My friends and I meet here and enjoy the outside seating the bar and GOOD food. I've never been disappointed in the food. Great service the last two times. Kyle was our server last night and I wish I could remember the name of the young male serve from last time who was fun and consistent in his service. I do remember he may have been a Gemini! I think my favorite wine may not be served by the glass anymore as the wine list changes up so look forward to finding a new one at this location! Thanks Kyle for taking great photos and capturing the moment with my friends.” - Tiffany D. (mbss, 9/29/19)

“Went to dinner tonight with a big group of people. One of out party was late because he was coming straight from the airport. Our server, Stefano, was amazing. He took the food, kept it under the hot lamp, and brought it out with fresh fries when our last guest arrived. We also had a birthday at the table but she was very stressed and having a bad day. She really doesn’t love attention, but Stefano still brought her a birthday dessert, and made it special without all of the singing. Honestly Stefano was on top of everything-from food to keeping up with our crazy table and all of the drinks. He was the best server I’ve had ANYWHERE in a long time (and we go out to dinner every Friday). Thank you thank you thank you Stefano!” - Kayleigh Guzek (mbol, 9/27/19)

Melisha- always a delight... my takeout food is always ready when I walk through the pick up door... thanks Melisha your are the best!” - Mykell Jones (mb14, 9/25/19)

“Went for dinner last night with some of my coworkers. We were immediately greeted by a lovely young lady whose name I think was Kyah. She just had such contagious beautiful smile. Food was delicious and the service was excellent! Thanks!” - Katheryn B. (mbrv, 9/24/19)

“My bartender - Corine was awesome!! She greeted me as soon as I arrived to the bar and asked me what I wanted to drink - with a genuine smile. I was offered a menu and the food I ordered came quickly. It was very good. Definitely will return!” - Tammy J. (mbol, 9/21/19)

Elisee gave us great service (hinted with humor and a big smile). The food was delightful and the ambience was nice too.” - Claudia Hansley (mbss, 9/21/19)

Kat is the absolute best!!!!! She is kind, intelligent, and reads people. Highly recommend.” - Elizabeth H. (mbph, 9/20/10)

“My party of 11 people arrived at Matchbox right at 11:00 am and we were met and served promptly. Our server, Janelle was excellent. I noticed that she was serving multiple tables. When it was time to pay the check I told that I saw her at a few tables and she informed me that there were only two servers (she being the other one) because other employees hadn't showed up yet. Be as it may - she was a total professional and never complained to me. I was really impressed and if I were an owner - she would be the type of employee I would like to have on my staff! Great job Janelle, Keep it up!” - Percell Artis (mbch, 9/19/19)

“I absolutely love Matchbox. My server Jen was great and very attentive.” - Zelda Wafer (mbrv, 9/15/19)

“Love love love this place. Our server Isaiah was great & my food was tasty too. Ordered the crab soup & the risotto balls were excellent! Then I ordered the mini burgers w those outstanding fries - delicious. Happy hour was a nice as the jalapeño margaritas was everything! Nice layout & clean restaurant. What a great addition to the neighborhood & the outdoor seating made this a perfect dining experience! Definitely stop by when in Silver Spring.” - Indigo V. (mbss, 9/2/19)

Nogaye M was our server at rockville for brunch. She was enthusiastic and very cordial/personable as our server. Everything came out quickly and correctly when we asked for anything and she was happy to do so.” -Kristopher C (mbrv, 9/1/19)


”My girlfriend and I came in town for the long weekend and stumbled upon Matchbox. This place has amazing food, try the shrimp and grits, avocado toast, arancini bites, or really anything because, everything was fantastic. I would say the best part was the customer service, Ben, the bartender went above and beyond to make us feel welcome and point us in the direction of some super fun places. (Prince tribute at the Hamilton) Go visit Ben and this restaurant! We came back twice during our long weekend stay.” - Lauren-Hall T. (mb14, 9/1/19)

“Our server, Jenell, was awesome. She was very friendly, constant smile, accommodating, and explained the brunch menu thoroughly. We ordered the children's plates first and Jenell brought them out very quickly...which we appreciated. The brunch menu was tapas style and we enjoyed everything we tasted. Jenell was very attentive and we couldn't have asked for a better server. Thanks!” - Shane S. (mbpq, 8/25/19)

“This spot is amazing! We always come here before the movies. The pizza here is arguably as good as legit Manhattan pie. We asked Dennis the bartender for a specialty martini and what he created was delicious! Also, let's talk about Steven the server- polite, fast and knowledgeable- between the food, the drinks, the atmosphere, the location and the service...you can't go wrong here. Also, my dining companion says the rice balls are better than her Grandma's.” - Jon G. (mbmf, 8/24/19)

“The brunch box brunch was amazing. We will definitely be back. Our server Isabelle was fantastic. She was super friendly and very efficient.” - Kendall S. (mbsg, 8/24/19)

“We live down the street from this location and the last few visits have been subpar. However, tonight's visit was by far THE BEST visit we've ever had. Janae, our server, was polite, friendly, and very good at recommending drinks/food. We will definitely be back. P.s. Malaysia, the hostess, was also very friendly and prompt.” - Bobby H. (mb14, 8/21/19)

“Great service! Ask for Chris! He’s been my server multiple times and my expectations have been exceeded every time! Extremely knowledgeable and friendly. Honestly I go just for him at this point!” - Alli Heefner (mbol, 8/14/19)

“Best Sunday Brunch in Town!!!! Love this place! Small plate servings but unlimited helpings, and you can try some of everything. We even thought the pizza would be a slice but it was an entire personal size pizza... which was delicious! Amazing service from "nice jeans" Mike!!! - A.M. (mbpm, 8/13/19)

“Visiting from New Jersey with my boyfriend and I must say we were pleasantly surprised. Our server Gerson was very attentive although there were many tables he had to tend to. The food was very delicious.” - Janay Lewis (mbpc, 8/12/19)

“My waiter is Ben F. He is so amazing. His customer service is authentically perfect! He always greets me and can guess what I am in the mood for eating. He has definitely paid attention to the details when it comes to me and my appetite. He ensures that my ginger ale never gets low. That is my beverage of choice as I am usually there on my lunch hour while at work. He is my forever waiter and I hope that you all tell him how much I appreciate him because I tell him whenever I am there. he is the best.” - Tiffanee Mosley (mb14, 8/12/19)

“Our server, Dante, was extremely friendly and gave great advice when selecting a beer on tap. He provided me with numerous of options to choose from and even offered a taste sample of several. While I did not end up sampling any and just went with the Match Box IPA, his hospitality was very welcoming. I would come back if I am hungry and in the Pen Quarter.” - Michael C. (mbpq, 8/11/19)

“The last time I came in it was a Thursday mid afternoon I believe my server's name was Manny. The service my family and I received was fantastic. Even though it was the end of his shift and I'm sure he wanted to leave he made sure we had everything we needed, and eventhough my kids can be difficult sometimes not once did I see anything but a smile on his face.” - Robert Machado (mbpc, 8/11/19)

“Great service by Maurice. Variety of food choices on the menu. Unexpected combinations but that's what made it more interesting and exciting.” - Chanda W. (mbpq, 8/10/19)

“My husband and I dined at your Merrifield location tonight and really appreciated our waitress DJ. She was not only very friendly and knowledgeable about the menu but also very attentive to our needs. She remembered the beer my husband wanted to have at dinner and brought it straight to him right after our meal arrived and she saw I was looking for the bathroo and gave me a quick escort. We really appreciated her great attitude and attention to detail.” - Rachel Weatherly (mbmf, 8/10/19)

“We had Delonn as our server. She was so helpful and absolutely knowledgeable. She suggested so many of the food items and drinks. Thank you for the great suggestion because I enjoyed it all!! Even my bf changed his mind and went for the advice. Haha!” - Veronica C. (mbmf, 8/10/19)

“Been here several times recently and always ask for Steven's section. He is pleasant and efficient and provides excellent service. The food and drinks here are outstanding. A perfect place to stop before and after a movie.” - Jon G. (mbmf, 8/10/19)

“Matchbox is the perfect spot to relax before a movie. The drinks are reasonably priced. The food is delicious. The service is on point. My most recent visit was for rice balls, shrimp & grits and all the Jameson. Steven the server is speedy, professional & friendly. I'd give this place 6 stars if I could because it is consistently a great dining experience.” - Laura T. (mbmf, 8/10/19)

“Conveniently located in the Pentagon City Mall, it's a great place to stop off for pizza, sandwich or salad. My mushroom pizza with bacon was delicious. The staff was very friendly and our server, Christian, encouraged us to join Matchbox Rewards, which means $10 off the next visit and other benefits. One of my friends eats there once a week. I can see why.” - Hilda Kroll (mbpc, 7/31/19)

“We just had an awesome meal at Matchbox! everything was great. Janelle, our server, was perfect! Ask for her! The artichoke and spinach dip was perfect. The crab cakes were perfect. Probably the best I’ve ever had! Great beers. Nice atmosphere. All in all, we loved it!” - Shane Jolly (mbch, 7/25/19)

“They just moved locations to be south a couple more blocks, and the new space is really incredible. The ambiance is great. Our server, Chike, is an amazing salesman, extremely knowledgeable with regard to the menu, and has a very open and enjoyable personality. The mini burgers were great, and the braised short rib rigatoni was really different and flavorful. Definitely recommend. It is a bit pricey, but it's worth it for the flavor, the atmosphere, and the presentation.” - Karoline Avard (mbpq, 7/20/19)

“Wonderful brunch spot! Zoey was a fabulous and friendly waitress. The food was all delicious and it’s a fun atmosphere.” - Mary Beth Lee (mbch, 7/20/19)

Chris is phenomenal I love his attitude !! Explained all specials and happy hour right when we sat down ! If you come here request chris!!” - Alexis Chandelle (mbol, 7/11/19)

“I just had to take a moment and tell you that Kevin the manager at Capitol Hill did an amazing job. It was very busy and he was helping customers and his staff. It’s not very often you see this and I just had to say thank you and let someone know. He did it without hesitation and was so NICE to everyone! Thank you Kevin! - Alexandra Riley (mbch, 7/16/19)

“Visted this location yesterday and had such a fantastic experience that we are back again today. The staff are absolutely the most friendly in the city and the food is truly delicious. Definitely recommend the pork belly pizza and the mini burgers, SO delicious. Check this location out, Maurice provided us with great service!” - Ambre C. (mbpq, 7/14/19)

“So happy that Matchbox came to Silver Spring! Stopped in before a movie and enjoyed some really tasty apps. The sliders came with a mound of crispy onion rings that were almost as good as the burgers. My wife got the wings and the we're nice and crispy with a decent but not overpowering buffalo bite. Ben was our bartender and he was really in the groove, getting us our food and drinks quickly with a great attitude, and funny too. Definitely a great add to downtown Silver Spring.” - Chris B. (mbss, 7/13/19)

“Wow, what an experience! From the food, to the cleanliness of the table tops. everything was top notch. My family and I all enjoyed our meals (highly recommend the meatball pizza). We were greeted by Nicholas who introduced himself as the manager. It was refreshing to see the time, effort and care the GM and employees put into their work. 10/10 would recommend to a friend. I will certainly be back again, keep it up” - Torre H. (mbpq, 7/12/19)

“I went to Matchbox today with my daughter and had a very good experience. Our food was fresh and well prepared. I ordered the lobster topped filet mignon. It was great, well prepared and plated by the chef and manager, who was kind enough to come greet us. My daughter ordered the shrimp grits and was very happy. We topped it off with dessert and were pleased. Our waitress Chanelle was nice even after I knocked over a glass of water while gawking at the brownie dessert. Of course I left a good tip. We were happy and will return.” - Robert W. (mbpm, 7/10/19)

“We were in town for a DC doctoral class. We walked to Matchbox after finding on the map I. Close proximity to our hotel. We arrived during happy hour and ordered drinks and wood fired pizza. It was delicious! The restaurant has a great atmosphere. Our waiter, Maurice, was extremely attentive and the manager walked through to check on our visit. I would HIGHLY recommend you visit!” - Syma M. (mbch, 7/9/19)

“First time at Matchbox, ever. Was pleasantly surprised. Service was excellent, thank you Nyleese, food was amazing. We had the lump crap wood fired pizza and it was so good. Manager stopped by the table to make sure we had everything we needed. Highly recommend.” - Bonita R. (mbpm, 7/7/19)

Monika at the bar is the best. The food is consistently good.” - Amy Bailey (mb14, 7/4/19)

“Ate at matchbox tonight as my wife and I have done several times. However this was by far the best time. Our server Kim was phenomenal in all aspects. Recommended delicious food and joked around with us as we enjoyed it. I would definitely recommend asking for Kim. We will 100% be back time and again.” - Filipe F (mbss, 7/2/19)

Jessica the bartender is great! I went twice in one week! That's how much I loved it! Great service! Great management! They seemed to be pretty slammed in the kitchen on my last visit and made it up to me without me even requesting a manager or anything. I'm in the service industry so I completely understand when these things happen. The manager was excellent! And food is great of course!” - Francesco L. (mbsg, 7/2/19)

“Had a great time here with the family. Our server Daniel gave us fantastic service and accommodation. The pizzas are amazing, just a little on the pricey side. I would definitely recommend the Fire and Smoke pizza; One of the best things on the menu in my opinion.” - Ashley S. (mbsg, 7/2/19)

“This locally owned group is growing like crazy and I was standing there waiting for them to open on day one (I was either the first or second customer at this location). I don't get anything from this review and can sometimes be a harsh critic but it's hard to take away anything from Matchbox, hence 5 out of 5 stars. Obviously the first week this one was open service was less consistent but erred on the side of too many people trying to help rather than too few but since then it's smoothed out and I've had universally great service. Currently my favorite server is Olivia as she's always super friendly and speedy on my refills (some days I drink soda like I just walked out of a desert) though everyone is solid. There was someone when they launched whose name I'm blanking on that was also amazing (I think she was from the 14th Street location).” - Len P. (mbss, 6/30/19)

“Shout out to Mark B. He did a great job serving food. I had the crispy chicken. It was cooked great and full of flavor. The asparagus was nice too. Prices are a bit high. But this mall is a bit pricy……” - Perry K. (mbsg, 6/29/19)

“We had come into matchbox and were put on a waitlist which is not surprising as it was a Friday evening. After waiting for about 30-45min we were starting to get a little annoyed but as soon as we were seated we were greeted by a warm welcome from our server, Kim. Immediately our moods improved. Big shoutout to Kim for recommending the honey pie punch ( to die for!!) the meal was fantastic as well. Would highly recommend the blueberry muffin French toast for dessert ( also props to Kim for that). Will definitely be returning!” - Isabelle D. (mbss, 6/28/19)

“Well I want to start off by thanking mark b. He is awesome. I came here to celebrate my birthday and we had a great time. The food was amazing. And the service was outstanding mark was very professional and pleasant we will be back to visit matchbox” -Kelly F. (mbsg, 6/28/19)

“I should have given this review a long time ago because I am still reflecting on what a great experience we had! I had a group of 14 college grads and my husband and I took them to lunch to celebrate. Our server was John J and he had another gentleman with him whose name I unfortunately don't remember (I hope John remembers because they both should get recognized for their great service). I just want to let the powers-that-be know that our visit was spectacular! I had to up the reservation count and within 5 minutes our table was ready. We were greeted right away by both the host and our servers. Our drink and food orders were taken quickly, and the food was also delivered fairly quickly for our group size. I was amazed at how skillfully our waiters handled our group. They stayed energetic and pleasant throughout, and expertly divided our tabs. Plus, the food was great!! This was my second visit to a Matchbox restaurant, and my first visit to this location. I will definitely be back. All of us had a great time.” - Shaanna Alexander (mbpc, 6/27/19)

“In DC with my besties to host a baby shower. Taking a break from shower prep, and in search of a great bite to eat, we stumbled upon Matchbox. The food was amazing and the service was outstanding...well done Cecil and thank you Matchbox. When in town again, we'll definitely be back.” - LaTisha J. (mbss, 6/22/19)

“It's so rare that I give 5 stars... however I was pleased and thrilled We sat at the bar, Nina and Elijah were amazing, they made a few recommendations... the fire and smoke pizza! Elijah Put on the golf channel .. he made the experience from good to great We will be back soon” - Paul Tramontano (mb14, 6/22/19)

“Great food, great vibe! Loved my ceasar salad and pepperoni pizza. Will definitely be back. Cecil, our server was awesome and the manager was very attentive to our requests.” - Lawanna D. (mbss, 6/22/19)

“First time to Matchbox, in town for a basketball tournament. We ordered the brunch box and enjoyed the options. Excellent service by Daniel! - D. W. (mbsg, 6/22/19)

“I took my friend here for her birthday today and this place was absolutely fantastic! The staff was very attentive, making sure that everything came out as ordered and timely. We were not sat for two minutes before we had someone come to our table. The servers were slammed, but our server, Brian, came by to check on us regularly and was very interested in our dining experience. The manager, Wice, came over as well to make sure we were taken care of - it's not often that a restaurant manager has time to take such good care of the customers. Very refreshing! I would 150% recommend Matchbox - Merrifield for anyone in need of a quick bite, good food, and exceptional service!” - Erin F. (mbmf, 6/21/19)

“We started at the bar with amazing drinks made by Chase! Then decided to get a table when friends joined us. Our waiter Nate was very friendly and knowledgeable. The food was prepared well and on time. Really enjoy the pizza!!” - Dineen A (mbmf, 6/20/19)

“Great service, Chase by the bar was so nice! Amazing draft beer Stella was so darn good and the pizza they serve my goodness. I found my local spot” - StoneStyleDesign (mbmf, 6/20/19)

“Great food ! The Shrimp and Grits is delicious. Great Pizza there too. We had a large group, and Hats-off to the Service team. Eric and team handled drinks, food orders and delivery with a smile and quiet efficiency. You helped make a memorable experience. Thank you!” - Anonymous (mbpc, 6/19/19)

“There food is so delicious!!! There brunch unlimited was even CRAZIER!!!! Service was amazing!!! We had a nice young woman named Christy [sorry if I spelled it wrong] . Great food+ great service = an amazing brunch and that's what i had !!! I recommend!” - Ashari James (mb14, 6/18/19)

“Our server Mark was awesome!” - Jhoannel Valerio (mbsg, 6/16/19)

“Ok so today i was celebrating my graduation here at matchbox and i must say this place is awesome. Friendly and great service mark b was man. Very attentive and on the ball. Service was a1 mark was great he kept running up and down the stairs to keep our drinks coming and he was the best. He sign us up to the loyalty program he was great matchbox was awesome food was delicious. We will be back.” - Claribel V. (mbsg, 6/15/19)

“Thank you SO much, Elsie and your manager, for opening up your upstairs for our 3 families and happy Capitol Hill Day School graduates. We all love you, and always have, since the days of handing little ones pizza dough to play with upon arrival. You're the best!” - Emily T. (mbch, 6/14/19)

Isaac from the Silver Spring location was AMAZING. He was very personable and attentive!!! Anytime someone gives me good customer service at a restaurant or anywhere, I love to let everyone know.” - Corrine G. (mbss, 6/14/19)

“This is my favorite go to for happy hour and brunch. They have an amazing menu any time of the day. If you go to the bar ask for Seble or Rodrigo. Great people and staff are always ready to help you out with anything you might need.” - Brooks S. (mbpc, 6/9/19)

“I had an amazing time. The bartender, Chase, had never met me before, but helped me choose the perfect Cabernet (Annabella from Cali), and was willing to substitute my red potatoes side for the side salad on the sides menu. He gladly modified my dressing to Ranch and added Cheddar for me. I know that was all high maintenance of me, and don't encourage crazy modifications, but his attitude was great and willing! The GM, Dan, was so respectful and professional and came by to say hello, as well.. I was very impressed that the streak came out Medium Rare as requested (often hard to find), with no fatty or chewy pieces. It was also a relaxing environment. I 100% recommend! Their Happy Hour also looked amazing!” - Mary A. (mbmf, 6/6/19)

“On our way to “The Moth Story Slam” and stopped by to have a bite. Great place to eat, many choices and kids have choices too. Aniss was a great server, thanks a bunch.” - Anonymous (mbch, 6/6/19)

“The food tonight was on point my server Juan Carlos was Ahhhhmazing.” - Toy M. (mbol, 6/1/19)

if you would like to give a shout out + acknowledge someone great, please email info@matchbox369.com